District Manager - Columbus, OH

Columbus, OH

Job Title: District Manager 

Reports To: Director of Operations 

FLSA Status: Exempt 

Summary:  The District Manager will be responsible for overseeing the operational and financial performance of multiple restaurant locations within the designated region. This role requires a skilled leader with the ability to enhance profitability, drive brand standards, develop teams, and foster a culture of excellence and community in service and hospitality. 

 

Essential Duties and Responsibilities: 

  1. Operational Oversight: Ensure the successful implementation and maintenance of operational standards across all restaurants in the region, including food quality, service standards, cleanliness, and adherence to health regulations. 
  1. Financial Management: Monitor and analyze financial performance metrics, including sales, labor costs, and profit margins. Develop and implement strategies to improve financial outcomes and achieve budget targets. 

  2. Team Leadership: Recruit, train, and mentor restaurant managers and staff. Foster a positive working environment that encourages employee engagement and development. 

  3. Performance Evaluation: Conduct regular performance reviews of restaurant managers, providing feedback and strategies for improvement. Assess restaurant operations and develop action plans to address any operational issues. 

  4. Customer Experience: Ensure exceptional hospitality across all locations. Address customer feedback and complaints promptly and effectively. Take a proactive approach to hospitality standards and guidance. 

  5. Strategic Planning: Collaborate with Executive Team to develop and execute business plans and initiatives for growth and market expansion in the region. 

  6. Marketing and Promotions: Work with the marketing team to leverage local marketing efforts and promotional campaigns that drive traffic and increase brand awareness. 

  7. Reporting: Prepare regular reports on operational performance, financial metrics, and compliance with corporate standards for the Executive Team. 

 

Experience and Requirements: 

  1. 5+ years of experience in restaurant management, with at least 2 years in a multi-unit managerial role. 
  2. Excellent leadership and team-building skills. 
  3. Exceptional communication and interpersonal skills. 
  4. Ability to work in a fast-paced environment and manage multiple priorities. 
  5. Proficient in Microsoft Office Suite and restaurant management software.